IT projects

Office move IT services

Office move IT services come down to timing: the new internet line ordered early, the old one kept running, and everyone able to work on the first morning. Here's the order that keeps a move from becoming an outage.

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An office move rarely breaks because of the move. It breaks because of the things nobody listed: the printer on a fixed address, the alarm panel that uses the old line, the one app that only works from the old building. Good office move IT services treat the move as a short project with a start, a list and a test.

What actually moves

Most of what you own falls into three groups, and sorting them early removes half the surprises.

Travels with you Gets replaced or rebuilt Gets cancelled or closed
Laptops and desktops The internet line to the new address The old internet line, once the new one works
Monitors and peripherals Cabling and the network cupboard Old equipment leases or contracts, if any
Printers and scanners that are still good Wi-Fi access points placed for the new floor plan Old alarm and door-entry lines, if separate
Phones and headsets A server, if the old one is due to go Unused licences and old accounts

Walk the old office with a clipboard and write down everything that has a plug. Then add anything that doesn’t, such as logins and the services you pay for monthly.

The timeline

Work backwards from move day and the order becomes obvious.

Vertical timeline of five stages: map what you own, order the new line, prepare in advance, move day and the day-one test, each with who handles it
Ordering the line comes second, not fourth. It's the one task you can't speed up on the day.

Keep the old line alive

The most useful idea in any move is overlap. Don’t switch from one thing to the next. Run both for a while, and only close the first when the second has proved itself.

Bars across before, move day and after: the old internet stays live past move day, the new internet is installed early, phones are forwarded, email and files stay in the cloud, and staff change office
If your files and email already live in the cloud, the data never has to move. Only the people and the connection do.

On the day

  1. Check backups first. Before anything is unplugged, confirm that a backup exists and restores.
  2. Label as you disconnect. Cable ends, ports and device names, with a photo of the back of each rack or desk.
  3. Move the network first. Get the new router and switches in place so that devices have something to connect to.
  4. Then the devices. Laptops and printers connect to a network that’s already working.
  5. Run the test sheet. Sign in, send an email, open a shared file, print, take a call, join a video meeting.
  6. Fix what failed, then stop. Keep a short list of anything unresolved for the next morning.

What Monday morning should look like

Staff arrive, find their desks and sign in. The first print job goes out. Someone joins a video call from a meeting room. Nobody queues at the IT cupboard, because the test sheet was run on Friday and the failures were fixed. That ordinary start is the whole goal. If it’s dull, the planning worked, and the only people who remember the move are the ones who carried boxes.

Where moves go wrong

  • The new internet line was ordered too late, so the office opens on a mobile hotspot.
  • Nobody wrote down which printer used which address, so the first day is lost to printing.
  • The server was carried over without a verified backup.
  • Staff sign-ins were never tested in the new building, and nobody can reach the VPN.
  • The old line was cancelled the day before the move.

If your move also involves setting up space from scratch, IT setup for a new office covers the build side. And if the old server is part of the problem, replacing an old server looks at moving to something that can’t be dropped on the stairs.

What we need from you

  • The move date and the new address, as early as you have them.
  • The floor plan for the new space, even a sketch.
  • A list of everything you use: devices, phone lines, subscriptions, alarms.
  • Who on your side can open the door and call the provider.

We start with the free IT check, then give you a plan and a fixed quote. A real person replies within one business hour, Monday to Friday, 9am to 5pm Pacific.

A move goes well when the new office is working before the old one stops.

Common questions

Moving your office's IT, answered.

Should we cancel the old internet line before we move?

Not until the new office is working. Keep the old line live until staff have worked a full day on the new one, and check any contract terms with your provider before you give notice.

Can the server or file storage be moved on the same day?

A physical server is the riskiest thing to carry. If it can be replaced with cloud storage before the move, there's nothing fragile to transport. Otherwise it needs its own plan, with a verified backup first.

What happens to our phone numbers?

It depends on how you take calls. Numbers on a cloud phone system usually follow the user and need little change. Numbers on a physical line need a plan with the carrier, so raise this early.

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